This cookie policy applies globally to Lendlease Corporation Limited ABN 32 000 226 228 with its registered office at Level 14, Tower Three, International Towers Sydney, Exchange Place, 300 Barangaroo Avenue, Barangaroo NSW 2000, Australia and its related companies (the 'Lendlease Group', 'we', 'our' or 'us') and the cookies used on our website www.lendlease.com, including all country-specific websites and any other website operated by any member of the Lendlease Group ('site').
1. INTRODUCTION
Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.
We use cookies and other similar technologies such as marketing tags for several purposes as described more fully below, including collecting information about the number of visitors to the site and customer demographics, which is used to improve the customer experience of the site.
If you wish to remove cookies placed on your device by our site or stop our site placing further cookies on your device you can do this at any time (learn how to do this in the table below).
2. CATEGORIES OF COOKIES USED ON THIS SITE AND PURPOSES
We use the following cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site. We do not require your consent to place these cookies. Nevertheless, you may be able to block these cookies yourself on your device/ browser, but restricting these cookies is likely to mean that our site will not work as you would expect and certain functionality may be inoperable.
Non-essential cookies
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. We use cookies to compile visitor statistics such as how many people have visited our site, how they reached our site, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our site.
We also use Google Analytics and Sitecore Experience Platform and Database to collect information about how users interact with the site. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information generated by these tools to prepare reports and improve the customer experience of the site.
We have enabled Google Analytics Demographics and Interest Reporting features on the site to allow us to review information about users of the site (at a collective rather than individual level), including identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the site and how to present it. We have also enabled Google Display Network Impression Reporting on the site to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the site. We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
You may opt-out of tracking from Google Analytics and/or the Google Analytics Advertising features enabled on the site by refusing the use of cookies (see below), through configuring the Google Ad settings or by installing the Google Analytics Opt-out Browser Add-on.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. This information will be used by us and third parties to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose but only if you consent to such sharing.
Social Website Cookies. So you can easily "Like" or share our content, we have included sharing buttons on our site for certain social media sites such as Facebook, LinkedIn and Twitter. These cookies are set by the third party social media sites to which they relate, including:
LinkedIn
Twitter
Instagram
The privacy implications vary from social media site to social media site and will be dependent on the privacy settings you have chosen on these sites. Please refer to the relevant social media site's privacy and cookies policy for more information.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie
Purpose
More information
Google Analytics with Google Analytics Demographics and Interest Reporting, Google Display Network Impression Reporting and DoubleClick
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_utmb
_utmc
_utmv
_utmz
_ga
_gat -
_dc_gtm_UA
_RequestVerificationToken
_ASP.NET_SessionId
ll_default_site
llcomau#lang
llcomglobal#lang
llcomsingapre#lang preference
llcomus#lang
Used to collect information in an anonymous form, including:
the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to prepare reports and improve the customer experience of the site;
through the Google Analytics Demographics and Interest Reporting functionality, identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We use this information to enable us to make decisions about what information to include on the site and how to present it;
through the Google Display Network Impression Reporting functionality, ad impressions, other uses of ad services, and interactions with these ad impressions and ad services. We use this information to understand how ad impressions, other ad uses and interactions with impressions and services are related to site visits to the site.
We sometimes conduct advertising campaigns using DoubleClick, a Google service.
To opt-out of analysis by Google Analytics on our site, please visit http://tools.google.com/dlpage/gaoptout, or refuse the use of cookies by selecting the appropriate settings on your browser.
Used to collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
We use the information generated by the Sitecore Experience Platform to prepare reports and improve the customer experience of the site.
You may opt-out of tracking from Sitecore Experience Platform by refusing the use of cookies by selecting the appropriate settings on your browser
Most browsers have cookies enabled by default. However, if you don't want to enable cookies, you'll still be able to browse the site.
If you wish to disable all cookies, you can usually opt-out by setting your browser to remove or reject browser cookies.
To disable specific cookies, you can opt-out using the opt-out mechanisms and links provided in the chart above. You can also delete cookies that have already been set through your browser settings.
Please note that if you choose to disable some categories of cookies that we use, you may experience reduced functionality or be prevented from using the site altogether.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
To learn more on how to disable cookies on your browser, please consult your browser "help" section or go to aboutcookies.org.
If you would like more information about how the Lendlease Group uses personal data (being information which is capable of identifying an individual) generally, please see our Global Privacy Policy.
If you have any further questions, comments or requests regarding our cookies policy or how we use cookies, you can contact us at Privacy, Keyton, Level 45, 600 Bourke Street, Melbourne VIC 3000. Or email us at privacy@keyton.com.au
3. Changes to THIS COOKIES policy
Any changes to this cookies policy in the future will be posted on this page.
We use cookies to improve your website experience. You can manage the use of cookies by clicking on the "View Policy" link. By continuing or clicking "Agree" we assume you are happy with our use of cookies.
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What makes a good sales manager?
Tuesday, 04 June 2024
Meet sales manager Deborah Searle
As a sales manager, Deborah Searle's day involves a dynamic range of responsibilities. From customers walking in and taking a tour of the village, to furbishing homes for sale and organising village events, she is an integral part of the Parkland Villas Woodlands team. And in fact, she is so good at her job that she was recently awarded the title of WA Sales Manager of the Year by the National Retirement Living Awards.
With such a big industry recognition, there was no one better to ask what makes a good sales manager - and to get to know the person behind the award.
How would you describe your job to someone you have just met?
My job is different each day and so rewarding. I love meeting and hearing all the stories of our new residents when they are making their final and very important move into the village. I love being part of the village and seeing them settle into village life after the stress of the actual move which often they are doing on their own after the loss of a partner.
What does a typical day look like for you?
There are no typical days in this job which is what I love about it. I can be doing tours with potential residents, replying to enquiries from our Customer Service Team, organising display furniture, cleans and photographers, managing my database and waitlist, holding community events with local organisations and groups, doing pre-settlement inspections and managing the front desk when the village team are busy! There is never a dull moment.
In your opinion, what qualities make a great sales manager?
Being able to listen to see what our customer's needs are, and having a passion for retirement living, honesty and integrity, especially when dealing with questions regarding our contract types.
How would you describe yourself in 3 words?
Hardworking, loyal and fun!
You have won the WA Sales Manager of the Year award at the National Retirement Living Awards 2024 and are now in the running for the national Sales Manager of the Year award. What does this recognition mean to you?
It really means a lot to be recognised by my peers for the job that I love doing. It also is great for the village team and the sales team as in my eyes it is the whole team that this award reflects on, not just one person.
What do you like most about working at Keyton?
I love the sales team that I work with as we all help each other, respect each other and enjoy working together. Also my village team as it is the team that makes a village a great place to live and work and they create that happy vibrant atmosphere which is so important for residents, and also for any prospective residents visiting the village as they can feel that when they first arrive.
What do you like to do when you are not working?
I love travelling and exploring this great country that we live in and going to those off-the-grid places with my husband. I also love seeing my first grandchild Archie who is just growing so quickly. He is like a sponge and such a joy to be with.
For more information about the lifestyle and support offered at our retirement villages, call our customer service team on 1800 550 550 or send us an email here.
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